Returns & Exchanges

We want you to be completely satisfied with your purchase, which is why we offer a 14-day return period for products in their original, unopened condition. Due to the personal nature of cosmetics, we are unable to accept returns for items that have been used or tested.

Return Process

• 1.
  Initiate Your Return

  Contact our dedicated customer support team via email with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare the Package

  Ensure the items are securely packed in their original luxury packaging to prevent damage during transit back to our warehouse.

• 3.
  Ship the Items

  Affix the provided shipping label or use a tracked courier service of your choice to send the parcel to the address specified in your authorization email.

• 4.
  Receive Your Refund

  Once our team inspects the returned products, we will process your refund to the original payment method within 5 to 10 business days.